Title: Client Partner - Healthcare Vertical
About Us
Founded in 1973, O’Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black & white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country.
Summary
Client Partners at O'Neil Digital Solutions are pivotal in driving commercial growth and business expansion with existing clients. They build strong relationships, provide client-centric solutions, and collaborate with cross-functional teams to integrate client lifecycle aspects, offering data-driven insights, new solutions, and industry expertise. A successful Client Partner serves as a trusted advisor, aligning clients' strategic goals with O'Neil's capabilities.
Duties and Responsibilities
- Establish strong relationships with client senior leadership and ensure quality products and services
- Drive growth through leading expansion opportunities
- Develop effective short and long-term plans with business program leadership
- Participate in all aspects of client life cycle, including needs assessment and solution presentation
- Provide proactive risk assessment and solutions
- Track industry trends and provide proactive solutions
- Collaborate with O'Neil Client Sr. Managers for Account Plan outcomes
- Oversee internal communications related to clients' strategic development
Qualifications & Requirements
- Minimum 10 years of experience in a client-facing role in consulting or account management.
- Experience managing a Client P&L of $10+ million, including strategic planning, reporting, and metric assessment.
- Knowledge in Healthcare (Commercial/Marketplace/Medicare/Medicaid) or Financial Services communications, including regulatory requirements.
- End-to-end commercial life cycle management experience.
Working Conditions
Must be able to perform the essential job duties. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each work day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Equal Opportunity Employer
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). This does not alter the nature of the at-will employment between the employer and employee where either party can end the relationship at any time, for any reason or no reason, with or without notice.
#LI-AW1