Title:  Shipping & Receiving Manager - Print/Mail Production

About Us

Founded in 1973, O’Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black & white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country.

Summary

The Shipping and Receiving Manager oversees the day-to-day processing of O’Neil Digital Solutions (ODS) customer shipments.  Additionally, this position will supervise and coordinate activities of workers responsible for picking product and preparinng it for same day shipping both nationally and internationally via expediuted carrier services.  This positions also plans, organizes and monitors the receiving, storage and distribution of all items received from suppliers.  This associate needs to ensure a smooth and consistent operation so parts and supplies are located and distributed to proper departments in an effective and efficient manner.

Duties and Responsibilities

• Maintain department status on all current orders for shipment
• Supervise employees engaged in verifying and record keeping on incoming and outgoing shipments
• Oversee incoming and outgoing activities to ensure accuracy, completeness, and condition of shipments
• Calculates estimated costs associated with shipping/delivery function and recommends appropriate alternatives
• Inspects material handling equipment for defects and notifies maintenance personnel
• Directs movement of shipments from shipping and receiving platform to storage and work areas
• Provides supervision, training, scheduling, and guidance to shipping personnel
• Fosters positive working relationships. Responds proactively to performance concerns, discipline, employee complaints, and other employee relation matters
• Inspects loading operations to ensure compliance with shipping specifications
• Monitor inventory, shipping supplies, and reorders items as needed
• Oversee jobs by due date and prep according to ship method
• Prepare daily shipping report and account for ALL jobs and shipment
• Provide report to Accounting, Production Control, and CSR’s
• Maintain shipping systems and accounts for FedEx, UPS, DHL, DHL eCommerce, and XPO
• Maintain USPS permits and PO BOX  for all clients
• Conduct forklift training to lift and equipment operators
• Operate and maintain postage meter and postage funds account
• Monitors the unloading of all materials in the department. Ensures materials are staged for counting and inspection
• Ensure receiving reports accurately report all materials received
• Resolve discrepancies with Accounting regarding invoices, packing slips, and receiver reports
• Monitors the flow of paperwork from receiving to inventory for timely data entry. Overseas the movement of material from receiving to the warehouse in an efficient, effective and safe manner
• Plans and coordinates work, trains and motivates, monitors and evaluates performance of warehouse and receiving associates; ensures their ability to safely operate material handling equipment
• Compares identifying information and counts, weighs, or measures items of incoming shipments to verify information against bills of lading, invoices, orders, or other records
• Ensures materials are stored properly to conserve space and comply with company safety procedures
• Communicates status of jobs to Plant Manager
• Perform other duties as assigned

Competencies:

• Perform all work and activities with honesty and integrity.
• Take personal responsibility for productivity, quality and timeliness of work.
• Effectively communicate (and listen) clearly, professionally, politely and persuasively in all situations; respond well and in a reasonable, timely manner.
• Challenge conventional practices and use creativity and information to lead, innovate, problem solve, and implement ideas to contribute to the growth of the organization.
• Support and meet company/department goals and core values.
• Collaborate with co-workers to achieve common goals.

Qualifications & Requirements

• 2 year college or Bacherlor’s degree preferred.
• Minimum of five years supervisory and management experience and/or training in a related field; or equivanlent combination of education and experience. 
• Ability to speak effectively before groups of employees or customers.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Knowledge of all USPS postal requirements as well as those of all major package and freight carriers (i.e. Fedex, UPS, DHL, etc). 
• Understanding of inventory systems and purchase order software.
• Effective written and verbal communication skills.
• Proficient in the entire Microsoft Office suite.  
• Forklift certified and able to drive other various material handling equipment.
• Able to operate packing machinery. 
• Must be able to work a flexible schedule.

Working Conditions

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job in an indoor warehouse environment.  While performing the duties of this job, the associate is regularly exposed to moving mechanical parts and may be occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.  While performing the duties of this job, the associate is regularly required to stand for prolonged periods of time; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The associate is frequently required to stoop, kneel, crouch, or crawl. The associate is occasionally required to walk. The associate must frequently lift up to 25 pounds and stand/or walk for more than four (4) hours per day.

Equal Opportunity Employer

O'Neil Digital Solutions is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.